Analiza ostvarenih poštanskih usluga na području poštanskog ureda

undergraduate thesis

• Title (english): Analysis of Accomplished Postal Services on Postal Office Territory
• Author: Monika Barišić
• Mentor: Tomislav Kljak (mentor)
• Committee member: Zvonko Kavran (predsjednik povjerenstva)
• Committee member: Jasna Blašković Zavada (član povjerenstva)
• Committee member: Mihaela Bukljaš Skočibušić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Transport); (Department of Postal Transport); Zagreb
• Defense date and country: 2015-09-15, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Postal and Telecommunications Traffic

Abstract

U radu je prikazana analiza ostvarenih poštanskih usluga na području poštanskog ureda s dostavnim područjem s posebnim osvrtom na pismovne i paketske pošiljke. Razvoj novih tehnologija traži prilagođavanje i poštanskih usluga poštanskog ureda koje se nude korisnica s obzirom na njihove potrebe. Analizirane strukture poštanskih usluga ovise o vrsti pošiljaka koje su prodane korisnicima u promatranom razdoblju. Primjenom određenih modela utvrđena je srednja vrijednost najprodavanijih poštanskih pošiljaka i stopa pokrivenosti uplata isplatama.

Abstract (english)

In this essay the analysis of achieved postal services in the area of post office with delivery area with special reference on the postal packages is showned. The development of new technologies require adjustment of postal services of post office which are offered to clients considering their needs. Analysed structure of postal services depend on the type of the packages which are sold to the clients in the observed period. With appliement of certain models it is established the average amount of the best - selling postal packages and the rate of payment coverage with payouts.

• Keywords: poštanske usluge; poštanski ured; struktura usluga
• Keywords (english): postal services; post office; structure services
• Language: croatian
• URN:NBN: urn:nbn:hr:119:502992
• Study programme: Title: Traffic and Transport; specializations in: Road Traffic and Transport, Railway Traffic and Transport, Water Traffic and Transport, Air Traffic and Transport, Postal Traffic, Information and Communication Traffic, Urban Traffic and Transport; Course: Postal Traffic; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2015-09-21 13:48:36