Uloga i značaj sustava podrške odlučivanju u poslovnim procesima logističkog poduzeća

master's thesis

• Title (english): The role and importance of decision support systems in the business processes of a logistics company
• Author: Viktoria Parić
• Mentor: Marinko Jurčević (mentor)
• Committee member: Ivona Bajor (predsjednik povjerenstva)
• Committee member: Bia Mandžuka (član povjerenstva)
• Committee member: Tomislav Rožić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Intelligent Transport Systems and Logistics); (Department of Transport Logistics); Zagreb
• Defense date and country: 2023-03-14, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Intelligent Transport Systems and Logistics

Abstract

Donošenje odluka je stalan proces u privatnom životu i u tvrtkama, poslovne odluke. Mnoge odluke koje se donose zahtijevaju puno vremena, pripreme i znanja, za razliku od onih u svakodnevnom životu, a donosimo ih spontano, ne primjećujući da ih donosimo. U oba slučaja, odnosno u svim situacijama odlučivanja, donošenje odluka promatramo kao proces dužeg ili kraćeg trajanja. Donošenje odluka jedan je od najvažnijih dijelova našeg svakodnevnog života. U radu se detaljno obrađuje tematika odlučivanja, od pojma i definicije, faza, metoda, procesa, do tehnika i modela logističkog odlučivanja. Nadalje, ključni dio rada bavi se temom informacijskih sustava kao potpore odlučivanju u logistici, gdje se opisuje važnost i uloga ovih sustava i njihove primjene u logističkom odlučivanju. U današnje doba brzih promjena, odluke se ne mogu donositi bez snažne informacijske podrške. Dakle, sve te promjene događaju se u okruženju poslovnih sustava, što nameće stvaranje mreža informacijskog povezivanja, odnosno stvaranje poslovnih informacijskih sustava. Informacijski sustavi mogu donositi odluke o prilagodbi poslovnih sustava brzim promjenama u okruženju. Protok informacija temeljan je za uspješno funkcioniranje menadžmenta svake tvrtke.

Abstract (english)

Decision-making is a constant process, both in private life and in business. Many decisions require a lot of time, preparation and knowledge from the person who makes said decision. In contrast to the majority of decisions that are part of our daily life, which we make spontaneously and subconsciously. In both cases, we talk about decision-making as a process that lasts for a longer or shorter time. Decisions are one of the most important parts of our everyday life. The subject of decision-making is covered in detail in the thesis, from concepts and definitions, phases, methods, processes to techniques and models of logistic decision-making. Also, a key part of this work deals with the topic of information systems as support for logistic decision-making, where the importance and role of these systems as well as their types are described. In today's time of rapid and continuous changes, decision-making is not possible without strong information support. Thus, all these changes occur in the environment of the business system, which force the business system to create a network of information connections. The information system makes it possible to make decisions regarding the adaptation of the business system to rapid changes in the environment. The flow of information is the basis for the successful operation of the management of every company.

• Keywords: logističko odlučivanje; informacijski sustavi; informacija; važnost i uloga IS-a; sustav podrške odlučivanju
• Keywords (english): logistic decision making; information systems; information; the importance and role of information systems; decision support system
• Language: croatian
• URN:NBN: urn:nbn:hr:119:124585
• Study programme: Title: Intelligent Transport Systems and Logistics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka prometa (magistar/magistra inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-03-29 14:18:50