Mogućnosti razvoja logističkih usluga

undergraduate thesis

• Title (english): Logistics Services Development Possibilities
• Author: Iwa Jerković
• Mentor: Mario Šafran (mentor)
• Committee member: Ratko Stanković (predsjednik povjerenstva)
• Committee member: Ivona Bajor (član povjerenstva)
• Committee member: Tomislav Rožić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Intelligent Transport Systems and Logistics); (Department of Transport Logistics); Zagreb
• Defense date and country: 2019-07-16, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Intelligent Transport Systems and Logistics

Abstract

Mogućnosti razvoja logističkih usluga mogu se promatrati sa više aspekata. Jedan od bitnih čimbenika razvoja iste je kontinuirano praćenje logističkog tržišta i potreba klijenata. Pristup prema klijentima je bitan kao i prilagođavanje njihovim zahtjevima kroz njihovo poslovanje. Osim usmjerenosti prema klijentima, logistička poduzeća prilikom pružanja logističkih usluga trebaju osigurati da svaki dio logističkog lanca funkcionira kako bi kvaliteta isporuke usluge prema krajnjem primatelju bila na visokom nivou. Svako logističko poduzeće kroz rast svoga poslovanja treba širiti infrastruktu i suprastrukturu kako bi poslovanje imalo konstantnu uzlaznu putanju i pozitivan trend rasta. Sve navedene mogućnosti razvoja logističkih usluga kao i njezine elemente, te aktivnosti koje logistička poduzeća obavljaju prilikom izvršenja logističkih usluga obradit će se u narednim poglavljima rada.

Abstract (english)

The possibilities of developing logistics services can be viewed from several aspects. One of the key development factors is the continuous monitoring of the logistics market and customer needs. Approach to clients is essential as well as adapting to their requirements through their business. In addition to customer orientated approach, logistics companies should ensure that every part of the logistics chain functions well to ensure the delivery quality of the service to the end recipient is at a high level. Each logistics company should expand the infrastructure and superstructure through its business growth so that its business has a steady upward path and a positive growth trend. All the above mentioned possibilities of developing logistics services as well as its elements, and the activities that logistic companies execute when performing logistic services will be discussed in the following chapters.

• Keywords: logistička usluga; logističko tržište; logističko poduzeće; logistički lanac; infrastruktura; suprastruktura
• Keywords (english): logistics services; logistics market; logistics companies: logistics chain; infrastructure; superstructure
• Language: croatian
• URN:NBN: urn:nbn:hr:119:355542
• Study programme: Title: Intelligent Transport Systems and Logistics; specializations in: Intelligent Transport Systems, Logistics; Course: Logistics; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2019-09-16 13:38:36