Primjena informacijskih tehnologija u špediterskom poslovanju

undergraduate thesis

• Title (english): Information Technologies in Freight Forwarding Operations
• Author: Đani Labaš
• Mentor: Darko Babić (mentor)
• Committee member: Darko Babić (predsjednik povjerenstva)
• Committee member: Ivona Bajor (član povjerenstva)
• Committee member: Ratko Stanković (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Intelligent Transport Systems and Logistics); (Department of Transport Logistics); Zagreb
• Defense date and country: 2020-12-01, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Intelligent Transport Systems and Logistics

Abstract

Informacijski sustavi i prateće tehnologije upotrebljavaju se u svim fazama prijevoznog procesa. Špediterska poduzeća, ali i druga koja sudjeluju u distribuciji robe, nisu izuzeta od utjecaja tehnološkog napretka i povećanja konkurentnosti na tržištu prijevoznih kapaciteta. Implementacija informacijsko-komunikacijskih sustava iziskuje ulaganje velikih financijskih sredstava, stoga je na poduzeću da odredi strategiju prema kojoj će u poslovanje integrirati sustave neophodne za kvalitetnije pružanje usluge. Svrha ovog istraživanja biti će usmjerena na pružanje špediterske djelatnosti i zastupljenost sustava za obradu i razmjenu podataka, upravljanje transportom, praćenje tereta, upravljanje skladištem, komunikaciju s klijentima, sustavom planiranja resursa poduzeća. Za potrebe ovog rada izrađen je anketni upitnik sastavljen od 5 pitanja koja se tiču primjene ranije spomenutih tehnolgija, poslan na e-mail adrese registriranih tvrtki koje se bave distribucijom robe. Odgovori na postavljena pitanja biti će prikazani i analizirani u zadnjem dijelu rada.

Abstract (english)

Information systems and related technologies are used in all phases of the transport process. Freight forwarding companies, as well as others involved in the distribution of goods, are not exempt from the impact of technological progress and increasing competitiveness in the transport capacity market. The implementation of information and communication systems requires the investment of large financial resources, so it is up to the company to determine the strategy according to which it will integrate into the business the systems necessary for better service delivery. The purpose of this research will be focused on the provision of freight forwarding and the representation of data processing and exchange systems, Transportation Management System, cargo tracking, Warehouse Management System, Customer Relationship management, Enterprise Resource Planning System. For the purposes of this paper, a survey questionnaire consisting of 5 questions related to the application of the previously mentioned technologies was prepared, sent to the e-mail addresses of registered companies engaged in the distribution of goods. The answers to the questions asked will be presented and analyzed in the last part of the paper.

• Keywords: špedicija; prijevoz; informacijski sustav; obrada podataka; praćenje tereta
• Keywords (english): shipping; transport; information system; data processing; cargo tracking
• Language: croatian
• URN:NBN: urn:nbn:hr:119:372919
• Study programme: Title: Intelligent Transport Systems and Logistics; specializations in: Intelligent Transport Systems, Logistics; Course: Intelligent Transport Systems; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-12-08 11:47:12