Reverse Logistics Warehouse Process Optimization

diplomski rad

• Naslov (hrvatski): Optimizacija skladišnih procesa povratne logistike
• Autor: Panudda Klongsungsorn
• Mentor: Ivona Bajor (mentor)
• Član povjerenstva: Kristijan Rogić (predsjednik povjerenstva)
• Član povjerenstva: Tomislav Rožić (član povjerenstva)
• Član povjerenstva: Mario Šafran (član povjerenstva)
• Ustanova koja je dodijelila akademski / stručni stupanj: Sveučilište u Zagrebu; Fakultet prometnih znanosti; (Inteligentni transportni sustavi i logistika); (Zavod za transportnu logistiku); Zagreb
• Datum i država obrane: 2016-09-27, Hrvatska
• Znanstveno / umjetničko područje, polje i grana: TEHNIČKE ZNANOSTI; Tehnologija prometa i transport; Inteligentni transportni sustavi i logistika

Sažetak

Reverse logistics plays an important role in supply chain. The increased demand of customer these days has an intense influence on subjects in the logistics network. On the subject of logistics optimization, time is a crucial matter and considered to be an issue that could be optimized. Improving the whole operation in reverse logistics could be done by having a good time management of each activity. Giving the essence of a variety of tasks in backward process, every small step is considered important for achieving a better outcome.
Regarding reverse logistics warehouse process optimization at the distribution center, the logistics provider can improve the processes by observing the time in returned activities. For example, the process of checking documents, opening packages and products scanning could be different in terms of duration. It is difficult to notice how long one activity lasts in a process. Unless the data is measured in order to analyze the major problems. Information technology and paperless system could be applied to support the operations in reverse logistics as well as to increase customer satisfaction level.

• Ključne riječi: reverse logistics; warehouse operations; optimization; disposition cycle time
• Jezik: engleski
• URN:NBN: urn:nbn:hr:119:152756
• Studijski program: Naziv: Inteligentni transportni sustavi i logistika; Vrsta studija: sveučilišni; Stupanj studija: diplomski; Akademski / stručni naziv: magistar/magistra inženjer/inženjerka prometa (mag. ing. traff.)
• Vrsta resursa: Tekst
• Način izrade datoteke: Izvorno digitalna
• Prava pristupa: Otvoreni pristup
• Datum i vrijeme pohrane: 2016-10-24 10:28:37