master's thesis
The Assessment of the Quality Service Level in Web Shop by Applying Six Sigma Metodology

Igor Štimac (2016)
University of Zagreb
Faculty of Transport and Traffic Sciences
Division of Intelligent Transport Systems and Logistics
Department of Transport Logistics
Cite this document...

Štimac, I. (2016). Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma (Master's thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:119:107046

Štimac, Igor. "Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2016. https://urn.nsk.hr/urn:nbn:hr:119:107046

Štimac, Igor. "Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2016. https://urn.nsk.hr/urn:nbn:hr:119:107046

Štimac, I. (2016). 'Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma', Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, accessed 21 July 2019, https://urn.nsk.hr/urn:nbn:hr:119:107046

Štimac I. Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma [Master's thesis]. Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences; 2016 [cited 2019 July 21] Available at: https://urn.nsk.hr/urn:nbn:hr:119:107046

I. Štimac, "Ocjena razine kvalitete usluge u internet trgovini primjenom metodologije šest sigma", Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, Zagreb, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:119:107046