Analiza procesa komisioniranja u tvrtci dm-drogerie markt Hrvatska

master's thesis

• Title (english): Analisys of Warehouse Picking Process in dm-drogerie markt Company, Croatia
• Author: Nikolina Drača
• Mentor: Kristijan Rogić (mentor)
• Committee member: Mario Šafran (predsjednik povjerenstva)
• Committee member: Ivona Bajor (član povjerenstva)
• Committee member: Diana Božić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Intelligent Transport Systems and Logistics); (Department of Transport Logistics); Zagreb
• Defense date and country: 2016-09-27, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Intelligent Transport Systems and Logistics

Abstract

Komisioniranje kao bitan faktor u skladišnim procesima važno je u svakom skladištu pa tako i u skladištu tvrtke dm – drogerie markt Hrvatska. Svaki skladišni proces potrebno je pomno isplanirati kako bi se njegovo odvijanje izvršilo u što kraćem roku, sa što manjim troškovima i što efikasnije pa tako i komisioniranje. Komisioniranje je proces koji je sastavni dio skladišta komadne robe. Narudžba korisnika se pretvara u nalog za komisioniranje, a prema nalogu komisionar izdvaja traženu robu sa skladišnih pozicija za komisioniranje te slaže proizvode na paletu i priprema za otpremu. U procesu komisioniranja kao i u svakom drugom procesu događaju se pogreške koje loše utječu na zadovoljstvo korisnika i samo poslovanje tvrtke. U radu će se analizirati trenutno stanje komisioniranja tvrtke dm – drogerie markt d.o.o. Hrvatska s naglaskom na pogreške, te će se na kraju dati prijedlozi za poboljšanje trenutnog sustava komisioniranja na temelju promatranja sustava koji je trenutno aktivan.

Abstract (english)

Picking as an important factor in the warehouse process is importatnt in each warehouse including dm – drogerie markt in Croatia. Each warehouse procces should be carefully planned in order to execute the unwinding as sonn as possible, with as little cost and as efficiently as possible including picking. Picking is the process that i san essencial part of the warehouse containing piece goods. Users order turns into an order for picker, according to the picking order worker locates the required goods from the warehouse position and preparing them for shipping. In the process of picking as well as in any other process errors occur that are badly affecting worker satisfaction and the company itself. This paper will analyze the current state of picking dm – drogerie markt in Croatia focusing on errors, and will eventually give suggestions from improving the current system of picking based on system observation that is currently active.

• Keywords: skladišni raspored; komisioniranje; zone komisioniranja; greške u komisioniranju
• Keywords (english): warehouse arrangement; picking; picking zone; errors in picking
• Language: croatian
• URN:NBN: urn:nbn:hr:119:835812
• Study programme: Title: Intelligent Transport Systems and Logistics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka prometa (magistar/magistra inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2016-10-06 16:05:58