master's thesis
Analysis of New Concept of Crew Resource Management

Ivan Forjan (2016)
Sveučilište u Zagrebu
Fakultet prometnih znanosti
Aeronautika
Zavod za aeronautiku
Metadata
TitleAnaliza novog koncepta upravljanja resursima letačke posade
AuthorIvan Forjan
Mentor(s)Željko Marušić (thesis advisor)
Abstract
Ljudska pogreška izravno utječe na sigurnost letenja. Zbog niza zrakoplovnih nesreća uzrokovanih ljudskim pogreškama nameće se potreba za promjenom postojećeg stanja nadziranja letačkih operacija. Razvija se sustav pod nazivom CRM (Crew Resource Management). Sustav podrazumijeva upravljanje resursima letačke posade koje koristi strategije upravljanja ljudskim pogreškama u svrhu sprječavanja i uklanjanja ljudske pogreške letačke posade. Obuka CRM-a obuhvaća širok spektar znanja, vještina i stavova koji uključuju komunikaciju, situacijsku svjesnost, rješavanje problema, donošenje odluka i timski rad kao i sve popratne discipline koje svako od ovih područja podrazumijeva. Koncept CRM ne odnosi se u tolikoj mjeri na tehnička znanja i vještine potrebne za upravljanje zrakoplovom već na kognitivne i međuljudske vještine potrebne za upravljanje letom unutar organiziranog zrakoplovnog sustava. Diplomski rad iznosi objašnjenje CRM-a, pregled evolucije CRM-a kroz povijest, prednosti i vještine dobivene implementiranjem CRM-a, te nove koncepte CRM-a u obliku naprednog upravljanja resursima letačke posade ACRM (Advanced Crew Resource Management) i integracije CRM-a i TEM-a (Threat and Error Management).
Keywordshuman error CRM ACRM TEM
Parallel title (English)Analysis of New Concept of Crew Resource Management
Committee MembersŽeljko Marušić (committee chairperson)
Doris Novak (committee member)
Tino Bucak (committee member)
Anita Domitrović (committee member)
GranterSveučilište u Zagrebu
Fakultet prometnih znanosti
Lower level organizational unitsAeronautika
Zavod za aeronautiku
PlaceZagreb
StateCroatia
Scientific field, discipline, subdisciplineTECHNICAL SCIENCES
Traffic and Transport Technology
Air Traffic
Study programme typeuniversity
Study levelgraduate
Study programmeAeronautics
Academic title abbreviationmag. ing. aeronaut.
Genremaster's thesis
Language Croatian
Defense date2016-09-27
Parallel abstract (English)
Human error directly affects flight safety. Due to a number of aircraft accidents caused by human error there is a need for changing the existing monitoring of flight operations. The new system has been developed and it is called CRM (Crew Resource Management). CRM is based on using the strategy of human error in order to prevent and eliminate flight crew errors. CRM training involves a broad spectrum of knowledge, skills and attitudes including communications, situational awareness, problem solving, decision making and teamwork as well as all supporting disciplines which each of these areas entails. CRM doesn't refer so much to technical knowledge and skills required to fly and operate an aircraft yet on cognitive and interpersonal skills necessary to manage the flight within an organized aviation system. Diploma thesis gives an explanation of CRM, an overview of CRM history, strengths and skills provided by implementing CRM, and new concepts of CRM in the form of ACRM (Advanced Crew Resource Management) and integration of CRM and TEM (Threat and Error Management).
Parallel keywords (Croatian)ljudska pogreška CRM ACRM TEM
Resource typetext
Access conditionOpen access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:119:270415
CommitterMojca Brenko-Puzak