Utjecaj VFR prometa na radno opterećenje kontrolora zračnog prometa

master's thesis

• Title (english): Impact of VFR traffic on an air traffic controller workload
• Author: Antonio Živko
• Mentor: Bruno Antulov-Fantulin (mentor)
• Committee member: Biljana Juričić (predsjednik povjerenstva)
• Committee member: Tomislav Radišić (član povjerenstva)
• Committee member: Petar Andraši (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Aeronautics); (Department of Aeronautics); Zagreb
• Defense date and country: 2023-09-05, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Air Traffic

Abstract

Radno opterećenje kontrolora zračne plovidbe postaje sve veći inhibirajući čimbenik u zračnom prometu. Sigurnost je prioritet u pružanju usluge kontrole zračne plovidbe, ali se stalno nastoji balansirati sigurnost s brojem zrakoplova koji prolaze kroz određeni zračni prostor, tj. pokušava se propustiti najveći mogući broj zrakoplova koji neće narušavati sigurnost zračnog prometa. Iako zrakoplovi koji lete vizualno ne ulaze u većinu statistika promatranih tijekom procjene kvalitete usluge kontrole zračne plovidbe, oni su itekako prisutni te imaju veliku ulogu u radnom opterećenju koje kontrolor zračnog prometa doživljava. U ovom istraživačkom radu opisano je što je kompleksnost, a što je radno opterećenje. Također su opisani čimbenici koji utječu na subjektivno radno opterećenje kontrolora zračne plovidbe. Opisano je istraživanje koje je provedeno u svrhu istraživačkog rada te na koji je način provedeno. Istraživanje je provedeno s vježbama koje su izvorno izrađene za potrebe istraživačkog rada i opisana je logika upotrijebljena u izradi tih istraživačkih vježbi. Upitnik NASA TLX bio je korišten za prikupljanje subjektivnih podataka svakog ispitanika koji je sudjelovao u provedenom istraživanju. Na kraju su se iz tih subjektivnih podataka izvukli objektivni zaključci, koji su opisani.

Abstract (english)

The workload of air traffic controllers is becoming an increasing inhibiting factor in air traffic. Safety is a priority when providing air traffic control services. However, there is an ongoing effort to balance safety with the number of aircraft passing through particular airspace, i.e., trying to let through most aircraft without sacrificing safety. Although aircraft that fly visually are not included in most of the statistics that are looked at during the assessment of the quality of the air traffic control service, they are very present and play a significant role in the workload that the air traffic controller experiences. This research describes what complexity is and what workload is. Also, factors influencing the subjective workload of air traffic controllers are described. It describes the research carried out and how it was carried out. The research was conducted with exercises originaly created for this research, and the logic used during the creation of these same research exercises was described. The NASA TLX questionnaire was used to collect subjective data from each respondent who attended the conducted research. In the end, objective conclusions were drawn from these subjective data, and they were described.

• Keywords: kontrolor zračne plovidbe; radno opterećenje; kompleksnost; VFR promet; NASA TLX upitnik
• Keywords (english): Air traffic controller; Workload; Complexity; VFR traffic; NASA TLX questionnaire
• Language: croatian
• URN:NBN: urn:nbn:hr:119:628346
• Study programme: Title: Aeronautics; Study programme type: university; Study level: graduate; Academic / professional title: sveučilišni/a magistar/magistra inženjer/inženjerka aeronautike (sveučilišni/a magistar/magistra inženjer/inženjerka aeronautike)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2023-12-08 14:45:28