Analiza organizacijske strukture pružatelja usluga u zračnoj plovidbi

undergraduate thesis

• Title (english): Analysis of the organizational structure of air navigation service providers
• Author: Ana Maria Projić
• Mentor: Tomislav Mihetec (mentor)
• Committee member: Andrija Vidović (predsjednik povjerenstva)
• Committee member: Maja Ozmec-Ban (član povjerenstva)
• Committee member: Matija Bračić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Transport); (Department of Air Transport); Zagreb
• Defense date and country: 2022-09-14, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Air Traffic

Abstract

Da bi se mogao uspostaviti jedan ili više pružatelj usluga u zračnoj plovidbi neke države, potrebno je ispoštovati niz procedura koje za sobom vuku brojne zakone, norme i standarde koji se trebaju poštivati prilikom uspostave i tijekom rada jednog pružatelja usluga u zračnoj plovidbi. Zakone, norme i standarde propisuje Međunarodna organizacija civilnog zrakoplovstva te osigurava da se isti poštuju u svim procedurama zrakoplovstva. U svrhu stvaranja jednakih uvjeta za sve pružatelje usluga u zračnoj plovidbi, došlo je do standardizacije usluga i procedura za obavljanje istih te su pružatelji usluga dužni davati godišnja izvješća kako bi se dobio uvid u njihovu produktivnost i rad. Pregled i analiziranje rada i produktivnosti određenih pružatelja usluga u zračnoj plovidbi omogućava usporedbu istih te potiče sve pružatelje usluga u zračnoj plovidbi da svoj rad i produktivnost redovno poboljšavaju. Jedan od bitnijih segmenata prilikom uspostavljanja pružatelja usluga u zračnoj plovidbi je jasno definiranje vlasništva tj. organizacijske strukture unutar istog. Definiranje vlasništva od velikog značaja je za određivanje krajnje odgovorne osobe za sve odluke i promjene, kao i za pitanje financija unutar organizacije.

Abstract (english)

In order to establish one or more air navigation service providers in a country, it is necessary to follow a series of procedures that entail a number of laws, norms and standards that need to be followed when establishing and operating an air navigation service provider. Laws, norms and standards are prescribed by the International Civil Aviation Organization and ensured that they are respected in all aviation sector procedures. In order to create equal conditions for all air navigation service providers, standardization of services and procedures for their performance has occurred, and service providers are obliged to provide annual reports in order to gain insight into their productivity and work. Reviewing and analyzing the work and productivity of certain air navigation service providers enables comparison of the same and encourages all air navigation service providers to regularly improve their work and productivity. One of the important segments when it comes to establishing a air navigation service provider is defining ownership, i.e. organizational structure o fair navigation service provider. Defining ownership is of great importance for determination of ultimately responsible person for all decision and changes, as well as for finance inside the organization.

• Keywords: pružatelj usluga u zračnoj plovidbi; međunarodna organizacija civilnog zrakoplovstva; kontrola zračne plovidbe; troškovi
• Keywords (english): air navigation service provider; International Civil Aviation Organization; air traffic control; costs
• Language: croatian
• URN:NBN: urn:nbn:hr:119:144072
• Study programme: Title: Traffic and Transport; specializations in: Road Traffic and Transport, Railway Traffic and Transport, Water Traffic and Transport, Air Traffic and Transport, Postal Traffic, Information and Communication Traffic, Urban Traffic and Transport; Course: Road Traffic and Transport; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2022-09-30 11:01:21