Komparacija sustava za terećenje i naplatu usluga u pokretnim komunikacijskim mrežama

undergraduate thesis

• Title (english): Comparison of Charging and Billing Systems in Mobile Communications Networks
• Author: Katarina Bilandžija
• Mentor: Štefica Mrvelj (mentor)
• Committee member: Marko Matulin (predsjednik povjerenstva)
• Committee member: Ivan Grgurević (član povjerenstva)
• Committee member: Mario Muštra (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Transport); (Department of Information and Communications Traffic); Zagreb
• Defense date and country: 2021-07-06, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Postal and Telecommunications Traffic

Abstract

Proces naplate u pokretnim komunikacijskim mrežama predstavlja skup procesa koji su odgovorni za prikupljanje podataka o korištenju, računanju troškova, izdavanje računa za korisnike, procesiranje plaćanja, te upravljanje naplatom duga. U radu su prikazani navedeni procesi, sudionici u pružanju/korištenju usluga i naplati korištenja, te različita standardizacijska tijela koja sudjeluju u reguliranju sustava terećenja i naplate. Posebna pozornost je na navedenim standardizacijskim tijelima koji donose odluke vezano za terećenje i naplatu, ali ne rade uvijek zajedno, tj. ne dijele iste poslovne modele. Zbog toga su prikazane različite arhitekture terećenja i naplate, ali i prijedlozi poboljšanja postojećih poslovnih modela.

Abstract (english)

The billing process in mobile communications networks is a set of processes that are responsible for collecting usage data, calculating costs, issuing invoices to customers, processing payments, and managing debt collection. The paper presents the mentioned processes, participants in the provision/use of services and charging of use, and also various standardization bodies that participate in the regulation of the charging and billing system. Special attention is paid to the above standardization bodies that make decisions regarding charging and billing, but do not always work together, i.e. do not share the same business models. Therefore, different charging and billing architectures are presented, as well as suggestions for improving existing business models.

• Keywords: terećenje; obračun; naplata
• Keywords (english): charging; accounting; billing
• Language: croatian
• URN:NBN: urn:nbn:hr:119:282921
• Study programme: Title: Traffic and Transport; specializations in: Road Traffic and Transport, Railway Traffic and Transport, Water Traffic and Transport, Air Traffic and Transport, Postal Traffic, Information and Communication Traffic, Urban Traffic and Transport; Course: Road Traffic and Transport; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka prometa)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2021-07-09 11:02:57