Analiza ljudskih potencijala u zrakoplovnom sigurnosnom menadžmentu

master's thesis

• Title (english): Human Resources Analysis in Aircraft Safety Management
• Author: Luka Špetić
• Mentor: Željko Marušić (mentor)
• Committee member: Doris Novak (predsjednik povjerenstva)
• Committee member: Anita Domitrović (član povjerenstva)
• Committee member: Tomislav Radišić (član povjerenstva)
• Granter: University of Zagreb; Faculty of Transport and Traffic Sciences; (Division of Aeronautics); (Department of Aeronautics); Zagreb
• Defense date and country: 2020-03-10, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Traffic and Transport Technology; Air Traffic

Abstract

Izbor ljudskih potencijala u Sustavu upravljanja sigurnošću – SMS-u je iznimno kompliciran proces na koji utječe velik broj čimbenika, a ako se proces ne odradi stručno, može doći do ugroze sigurnosti. Sigurnost je imperativ zračnog prometa. Proces analize ljudskih čimbenika u zrakoplovstvu opisan je kroz dva modela - SHELL i PEAR. Kako bi se postigla najveća razina sigurnosti, potrebno je pravilno implementirati SMS u zrakoplovne organizacije. Rad prikazuje povijest razvoja sigurnosti u zrakoplovstvu te implementaciju SMS-a u zračne luke, u pružatelje usluga zračne plovidbe te kod zrakoplovnih operatera. Istraživački dio rada prikazuje implementaciju SMS-a na Aerodromu Brač, u Zračnoj luci Pula te u Zračnoj luci Split, u Croatia Airlinesu te u Hrvatskoj kontroli zračne plovidbe te prikazuje kako gore navedene tvrtke upravljaju ljudskim potencijalima.

Abstract (english)

The selection of human resources in Safety management system is an extremely complicated process, which is influenced by a number of factors and, if not done properly, could endanger safety. Safety is an imperative of air traffic. The process of analyzing human factors in aviation is described through two models - SHELL and PEAR. In order to achieve the highest level of safety, it is necessary to properly implement SMS in aviation organizations. The paper presents the history of aviation safety development and implementation of SMS at airports, air navigation service providers and aviation operators. The research part of the paper shows the implementation of SMS at Brac Airport, Pula Airport and Split Airport, Croatia Airlines and CROCONTROL, and also shows the way the above companies manage their human resources.

• Keywords: ljudski potencijali; sigurnost; SHELL model; PEAR model; implementacija SMS-a; zračna luka; pružatelj usluga zračne plovidbe; zrakoplovni operater
• Keywords (english): human resources; safety; SHELL model; PEAR model; SMS implementation; airport; air navigation service provider; aviation operator
• Language: croatian
• URN:NBN: urn:nbn:hr:119:206700
• Study programme: Title: Aeronautics; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka aeronautike (magistar/magistra inženjer/inženjerka aeronautike)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2020-07-07 08:41:55